The reasons are manifold and range from misaddressed emails to using CC, instead of BCC; and, if the message contains confidential information, companies could be violating GDPR compliance and facing hefty fines.

This is where Zivver steps in, as its Secure Email is a deceptively simple solution that combines machine learning, AI and end-to-end encryption to protect outbound email throughout the entire creation and delivery processes. A key feature of Zivver is extreme ease of use, as it slips seamlessly into existing working practices with minimal disruption and integrates neatly with Outlook, OWA and Gmail, so users only require basic training.

Fundamental to Zivver is its business rules, as these are applied in real-time to every message during creation and prior to sending. Examples include options to enforce 2FA when sensitive information in the subject, body or attachment is detected, BCC checks and non-recent sharing of confidential information.

Zivver detects NHS and credit card numbers in emails and uses checksum algorithms to confirm they are genuine numbers. Rules have three actions where they highlight possible rule breaches, warn users that they should rectify the breach or block them, if they don't.

Deployment is, indeed, a simple process and starts by providing organisation and email domain details in your Zivver cloud portal account. Customisation features are extensive, and include portal branding and creating personalised notification messages for recipients.

Setting up Zivver users is simple, as you can add them manually where they receive an invitation to create a personal account and set up 2FA. Larger organisations can employ Zivver's SyncTool to synchronise Active Directory and Exchange accounts.

Our test users were running Outlook and just needed to download the Zivver Office plug-in. This added a new option to the Outlook menu ribbon where they could log in to their account and, if permitted, access its message control settings.

Procedures for creating new Outlook emails are exactly the same, but Zivver adds an upper toolbar to the message highlighting actions required by the user. Each new recipient must be verified and methods include sending them an email, providing a one-time access code, applying an organisational code and sending an SMS to a valid mobile number.

If sensitive information is detected, the toolbar highlights this and reacts dynamically to changes made to any part of the message. Attachments are scanned when added and a standout feature is that Zivver supports file sizes up to 5TB.

To open secure emails, recipients simply click the message body link and they are transported to the Zivver portal where they enter their verification details. They don't require a Zivver account, and can receive secure emails and reply to them, irrespective of their location or email client.

We all know how ineffective standard email recall processes are, but Zivver users can confidently recall messages sent in error. Furthermore, if they haven't been accessed by any recipients prior to withdrawal, Zivver guarantees that potential data leaks have been contained and won't need reporting.

Along with extensive auditing features in the admin portal, users can view all emails from their client, see which recipients opened them and who downloaded attachments. They can also log in in to their personal Zivver portal account and view them from there as well.

Zivver Secure Email is a simple solution to a major problem that plagues businesses of all sizes. It's incredibly easy to deploy, requires no changes in working practices and ensures that confidential information sent by email is totally secure.

Product: Secure Email
Supplier: Zivver
Web site: www.zivver.com
Tel: +44 (0)20 3285 6300