WINNER: Titania Ltd
RUNNER-UP: Brookcourt Solutions

"We were thrilled to be crowned the winner of the Customer Service Award. In a year where concerns around Cyber Security have come to the forefront, due to remote working becoming the norm, increased online spending and threats to the healthcare sector, we appreciate how vital our software is to organisations worldwide. Our team has proactively continued to support our customers during this challenging time, helping them to accurately identify vulnerabilities to their organisation and improve cyber hygiene to ensure essential business operations can continue." - Kirsty Fisher, Chief Financial Officer, Titania.